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The Best Fit: NGT or Delphi Method


The NGT technique takes advantage of pooled judgments from a variety of people with varied talents, knowledge, and skills to form a consensus (Dobbie, Freeman, Rhodes, & Tysinger 2004). The Delphi Method collects and distills the anonymous judgments of experts using data collection and analysis (Hartman, Khran, & Skulmoski 2007). While both are iterative processes, the breakdown of its membership and practice differ:

During NGT, each individual group member independently develops a list of ideas surrounding the issue under discussion. Group members report one idea at a time, followed by discussion. After all members have presented their ideas and the group has discussed them, each member ranks the ideas presented. Under the Delphi method, opinions are sought on a particular topic. After the opinions are collected they are summarized and returned to the experts for further opinions and judgments. Several rounds of this generate a synthesis of opinions.

The basic differences between the Delphi Method and NGT as explained by Kumar and Sharma (2000) greatly influence the approach I would take to exploring an innovation idea. First, the Delphi participants are typically anonymous to one another, NGT participants become acquainted. Second, NGT participants meet face-to-face roundtable style; Delphi participants are physically separated and never meet in person. Third, while in the Delphi process, all communication between participants is by way of written questionnaires and feedback, in NGT, communication is between the participants.

To explore my innovation idea, the Delphi Method with closed colla-boration is a more practical choice because it has the advantage of having several judges removing the biasing effects that can occur during face-to-face interaction in addition to taking advantage of real-world knowledge from experts.

References

Dobbie A., Freeman J., Rhodes M., & Tysinger J. (June 2004). Using a modified nominal group technique as a curriculum evaluation tool. Retrieved August 3, 2012 from http://www.stfm.org/-fmhub/fm2004/June/Alison402.pdf

Hartman, F., Khran, J., & Skulmoski, G. (2007). The Delphi Method for Graduate Research. Retrieved August 4, 2012 from http://jite.org/documents/Vol6/JITEv6p001-021Skulmoski212.pdf

Kumar, A. & Sharma, R. (2000). Principles of Business Management. New Delhi. Atlantic Publishers and Distributers.

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